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AI agents

AI agents that take work off your team

Agents that read, decide and act inside the tools your team already uses, and hand anything risky to a person.

Tell us the processSee examples
Support inbox agentExample run
ReceivedRefund request from a customer
TriagedBilling · high priority
DraftedReply from refund policy
Needs reviewSent to support lead

The problem

Your team spends hours a day on work that follows rules: sorting the inbox, answering the same questions, routing requests, updating the CRM.

It is too varied for simple automation, but too repetitive to be a good use of skilled people.

What we build

An agent that works through the queue the way your best person would: it reads each item, looks things up in your systems, decides what to do and does it.

Every agent ships with a review step. You decide which actions it may take alone and which wait for a person, and every step is logged.

Example workflows

Each one starts from work a team was already doing by hand.

Support
TriagedOrder question
Looked upOrder and courier status
DoneReply sent with tracking link
Sales
ReceivedNew inbound lead
QualifiedBudget and timeline fit
DoneCall booked, CRM updated
Finance
ReceivedExpense claim
CheckedAgainst expense policy
Needs reviewOver limit, sent to manager

Typical stack

We pick per project and build so parts can be swapped as better options arrive. Everything runs on accounts you own.

  • Major AI model APIs or open models
  • Email and chat (Gmail, Outlook, Slack)
  • CRM and helpdesk APIs
  • Approval queue
  • Tests on your real examples
  • Logs and monitoring

Questions about AI agents

Pricing is always a fixed quote after a free discovery call.

Can the agent act without a person?
Only where you allow it. Low-risk actions can run alone; anything involving money, deletion or customers can wait for approval.
What if it makes a mistake?
It is tested against real cases before launch, every step is logged, and corrections become new test cases so it gets better.
Which tools can it work in?
Anything with an API or an inbox: email, Slack, CRMs, helpdesks, spreadsheets and most modern business software.

Tell us the work you would hand to an agent.

Free discovery call with an engineer. Reply within one business day, fixed quote before we build.

Or email hello@just.engineer

What do you need?
We reply within one business day.